Take Full Control of Your Shop Floor

Yes—Epoptia MES is used daily by over 3,500 operators of all skill levels, nationalities, and educational backgrounds. Operators access the system in their native language through a simple, intuitive interface. They only see the information relevant to their tasks, can report issues directly, and can start using Epoptia immediately—no manuals or complex training required. Training typically takes just 5–15 minutes. Teams consistently find operator adoption to be smooth and fast.

Absolutely. Epoptia is built specifically for manufacturers with complex, custom, or job-shop production processes—it was actually developed within this type of environment. You’ll be able to track every order and workflow, no matter how unique your products or operations are.

Implementation time depends on the size and needs of your company. For small teams (10–20 people), you can typically be up and running within 2–3 weeks. For larger organizations or those with multiple factories, the process may take several months to ensure everything is set up correctly.
 
If you require custom integrations with your ERP or other systems, this can add some extra time, depending on the complexity and your team’s availability. Don’t worry—our team manages the integration process and coordinates directly with your ERP partner and your internal teams to keep things moving smoothly.
 
We strongly recommend starting lean and simple, focusing on your core needs first. This way, you can see results quickly and add more features or integrations as your team gets comfortable with the system.

Besides tablets (or computers) and your subscription, you’ll need to dedicate some time to the project—either your own or from a team member. If you’re using an ERP system, integration can take extra time, but you don’t have to handle it alone. We coordinate directly with your ERP partner, your team, your shop floor, and Epoptia MES to ensure everything runs smoothly.

Epoptia MES offers flexible, subscription-based pricing that depends on the number of production terminals you need. If you require professional services—such as implementation, consulting, training, or support—we’ll provide a tailored, one-time quote based on your specific requirements.

You only need tablets (we recommend 10” or larger with 4 GB of RAM and FHD resolution), computers, or other portable devices with a stable internet connection. No special hardware or servers are required for the cloud version.

Yes, Epoptia MES is designed to integrate easily with most ERP and business systems, including Sage, Proclaim, SAP, Infor, Odoo, and more. We also provide API documentation for custom integrations.

Your data is protected by advanced security frameworks, two-factor authentication, and is fully GDPR compliant. Epoptia also operates under ISO 9001 standards for project management and data handling.

You’ll have access to a detailed knowledge base, tailored documentation, and dedicated support from our experienced team. We respond to 99% of support requests within 4 business hours, and our experts guide you through onboarding and ongoing training.

You’re never on your own. Our team assists you through every stage, from initial setup and configuration to training your team and providing ongoing support whenever you need it. With the start of a subscription, a dedicated account manager is assigned to you to help you throughout the entire process.

Epoptia is best suited for manufacturers with 15 or more operators, where production becomes complex and difficult to manage with paper or spreadsheets—especially during busy periods. If your team is smaller, with around 5–7 operators, you may not need a full MES yet. However, as your business grows and production becomes more demanding, Epoptia is fully scalable and can support hundreds of users or workstations without limitations.

The cloud version is highly configurable to fit your processes, so most teams find they don’t need special customizations—especially at the start. If you require deeper customization, our on-premise solution allows for tailored adjustments, provided they align with our platform’s core philosophy.